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Return Policy

A purchased item can be returned within 30 days with a 15% restocking fee. We reserve the right to refuse return if it is not a standard item, such as, special frequency, power level or technical specification.

The customer is responsible for all shipping charges including duties and taxes if the item is imported.  Returned products must be returned in original packaging and condition. If the products returned don’t come in the same packaging we reserve the right to increase restocking fee up to 25%.

All returns must go through our RMA (Return Merchandize Authorization) department and RMA’s without the corresponding issued number may not be processed or significantly delayed.

Please make sure our customer service department is contacted so we can provide you with all of the details about the return. You may contact us via e-mail info@ebluenet.com